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Tiket.com

Stress-free booking experiences so you can make the most out of your trip.

Tiket.com main detail
A stress free travelling booking experience.
A collaborative design process with tiket.com.
The Challenge:
How might we ease the stress of booking a trip with relevant suggestions and recommendations?
Background:
Established in 2011, Tiket.com is one of Indonesia's largest online travel agent. The online product offers services ranging from booking hotels, flights, train-rides, car rentals, to purchasing attraction & concert passes.

Press and Recognitions (1)

The scope

A complete overhaul of the OTA's mobile app. We redesigned tiket.com's user flow from the moment they make their booking to hitting that pay button.
Download on Google PlayDownload on App Store
User Experience Design
Designing a seamless & consistent experiences across many verticals, to ensure users are booking their flight, hotel or entertainment swiftly.
User Interface Design
Developed a new mobile app framework based on the new Google material design guideline to provide recommendations in context of the user's activities and searches.

Streamlined flows

Consolidating the whole mobile product offerings to ensure everything is well streamlined and effective for the end users β€” from homepage, flights, hotels, entertainment, and more!

Tiket.com wireframe

Introduced the New Google Material Design framework

Developed a new mobile app framework based on the new Google material design guideline to provide recommendations in context of the user's activities and searches.

Google Material Design framework implementation
Tiket.com interface example 1
Tiket.com interface example 2

The screens

A comprehensive UI style guide

Documented all UI elements that are designed and developed specially for tiket.com into one source of truth.

Tiket.com style guide - Typography
Tiket.com style guide - Colors
Tiket.com style guide - Icons
Tiket.com style guide - Buttons
Tiket.com style guide - Cards
Tiket.com style guide - Forms
Tiket.com style guide - Navigation
Tiket.com style guide - Lists
Tiket.com style guide - Modals
Tiket.com style guide - Notifications
Tiket.com style guide - Tooltips
Tiket.com style guide - Typography

Ensure that the new designs work with the local Indonesian market

Together with the internal tiket.com team and our research partner, Somia, we tested out our findings and assumptions to make sure that what we designed are validated by the users.

The features

Personalized recommendations to fulfill your wanderlust

We'll recommend you with the most relevant ideas based on your booking history. Let's face it, we don't need to know what event is happening in London, when you're busy sipping on coconuts and getting your tan on in Bali.

Tiket.com personalization features
Tiket.com feature showcase 1
Tiket.com feature showcase 2
Tiket.com feature showcase 3
Tiket.com feature showcase 4

Never miss a flight

Tiket.com feature showcase 5
Tiket.com feature showcase 6
Tiket.com feature showcase 7
Tiket.com feature showcase 8

Expand your search, get the birds eye view.

Tiket.com feature showcase 9
Tiket.com feature showcase 10
Tiket.com feature showcase 11
Tiket.com feature showcase 12

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